What in the AI is this? Where do you start? How do you adapt?

Or the bigger question - "Where do I even Start?”

If 2024 was about testing the waters, 2025 is where AI starts hitting us in the mainstream for businesses. AI and automation have become the must-know tools in the business toolkit but what does it actually mean for you?

Where do you start? How do you adopt it?

AI Feels Big, But You Don’t Have to Be

You don’t need to launch a full-blown AI strategy or overhaul everything You just need to spot the pain points and start small. Like… really small.

  • Sick of double-handling info between systems?
  • Spending time every week formatting reports?
  • Manually following up with clients or suppliers?

You’re already sitting on opportunities for automation.

Automation Isn’t Just for the Big End of Town

I’m seeing this every week;

  • A firm automating job handovers using voice-to-text + work order syncing
  • A consultancy turning proposal templates into click-and-send workflows
  • A local retailer saving 10+ hours a week with inventory and dispatch automation

It’s not about replacing people—it’s about freeing them up to focus on the stuff that actually grows the business (and gives them their sanity back).

How to Start in 2025 — and Keep It Simple
  1. Find the Friction
  2. Start with what’s annoying. That admin task that always gets pushed down the list? That’s your entry point.
  3. Don’t Wait for Perfect
  4. AI tools like ChatGPT, Zapier, and Make.com are already solving 80% of most SME headaches. You don’t need custom builds—you need clever use.
  5. Map the Flow
  6. Sketch how info moves through your business. Where is it being held up, repeated, or dropped? That’s where automation can land.
  7. Test, Tweak, Then Build
  8. Start with one workflow. Make it hum. Then build from there. This stuff is meant to grow with you, not overcomplicate things.
Not Just a Trend — A Tipping Point

AI and automation aren’t some future buzzword—they’re your 2025 reality check. Whether it’s automating customer onboarding, turning job notes into reports, or summarizing weekly data with AI, the tech is here. Right now.

And it’s not just about working smarter. It’s about staying viable.

Happy Automating! If you need help, you know where to find me