Understand before you invest
Get clear on the problem, the current environment and what the business actually needs before committing to a platform, vendor or technology project.
Know where to focus before committing resources.
Establish a clear understanding of your organisation's operating environment, capabilities and opportunities for improvement.A business and technology assessment examines how people, processes, information and systems support your objectives, including the dependencies,
constraints and risks that influence performance and readiness for change.
Business direction
& priorities
Processes & workflows
Systems & technology
Data & information
People, capability
& ownership
Risk & governance
Technology & opportunity
Readiness for change
Legislative or Industry Standards
The aim is a clear view of what should stay, what could work better and what needs to change, with practical priorities for what happens next.
Where to start
Technology should solve a business problem or create a worthwhile opportunity. The starting point is understanding what the business is trying to achieve, how work happens today and what is actually getting in the way.
Simplify before you automate
Remove unnecessary complexity, improve the process and make better use of what already exists before adding another layer.
Choosing intentionally
Keep it, improve it, connect it, replace it, automate it or augment it with AI. The right answer depends on the business.
Build capability, not dependency
Put practical ownership, governance and knowledge around the change so the business can continue to manage and improve it.
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